FREQUENTLY ASKED QUESTIONS

 

Are the slabs I choose, the slabs I get?

YES! Our indoor slab yard holds over 500 different slabs for your choosing. Contact us or simply stop by for a visit.

Are you a Marble Institute of America Member?

Yes, Renaissance Marble & Granite, Corp. is a Marble Institute of America Member. We meet the industry’s highest standards for business activities, product knowledge, fabrication and installation. You can be confident that your project will be completed in a professional manner, that questions or concerns will be promptly addressed and that your satisfaction will be the company’s priority.

Can anything be done to improve safety when stone is installed on steps, for example?

Absolutely. Renaissance always applies safety treads filled with abrasive to minimize the risk of slipping.

Can I install counter tops myself?

Yes you can. One of the most critical things about installing stone countertops is making sure that the surface it rests on is perfectly level. Care must be taken to shim your cabinets so that there are no voids between the cabinetry and the stone. Stone countertops are extremely heavy and can be susceptible to breakage if not handled properly. It is often best to leave the difficult jobs to the professionals. If you plan a do-it-yourself stone project, you must provide templates as well.

Can I put hot pots on my granite counter tops?

Yes! Granite will not burn or melt like other solid surface materials, but avoid placing pots or pans filled with hot cooking oils, due to the extremely high temperature and risk of damaging or discoloring the sealer.

Can I see the layout of my templates prior to installation?

YES! With our Digital Templating software, you will be able to see the placement of your purchase the exact way we will install it. We want you to be part of the process and approve the layout of the stone, flow of the veins and detail prior to installation.

Can stone be fabricated for curved walls?

Yes. Although the process is more time-consuming, Renaissance can ensure a perfect fit, even on curves.

Does granite stain?

While granite is extremely dense, it still contains tiny pores. Some natural stone needs to be sealed to prevent stains. Marble and limestone are more porous than granite, so they are more susceptible to staining. Renaissance initially seals your stone countertops with a liquid silicon impregnator to help resist staining. Your granite will need to be re-sealed from time to time. A good indication that your granite needs to be re-sealed is when water takes longer to evaporate from the stone.

How long does the entire process take?

Timing is dependent upon the overall scope of the project, but fabrication for an average size kitchen takes approximately3-5 days. Larger or more intricate jobs, as well as commercial jobs requiring numerous slabs and detail work can take 2 to 3 weeks.

How many seams will there be and where will they be located?

It all depends on the stone that you select and size of your space. We use state of the art technology for digital templating that allows us to create a virtual template of your space and place the stone pieces EXACTLY as they will be placed in your home. You will be able to see every seam, the flow of the veins, each detail prior to installation to ensure you’re completely satisfied!

How much does it cost?

Stone comes from all over the world and prices vary. Supply and demand play a part in the pricing of stone. Some rare stones can be very expensive compared to stones that are readily available. Also, the stone thickness, type of edging and the surface finish you select are factors when pricing stone for specific jobs. In short, every job is custom. We will be pleased to provide an estimate for your unique project and offer options as well.

Is granite difficult to clean?

Caring for your granite is simple. Clean your granite with mild dishwashing liquid and warm water (do not use too much cleaner, as that may leave a film and cause streaks). Then wipe granite surfaces thoroughly with a clean, soft, damp cloth.

What are the differences between stone types?

GRANITE – the hardest of the most popular stones. It is an igneous rock primarily made up of quartz and feldspars. It is unaffected by weather and therefore, an excellent choice for exterior use. It’s popularity is growing for interior applications as well.

MARBLE – a metamorphic crystalline rock composed primarily of calcite, dolomite or serpentine. Marble is best used in low traffic areas because the polished surface can scratch. It is used predominantly for bath vanities, shower stalls, fireplaces and furniture tops. Marble must be sealed.

LIMESTONE – a softer, but still durable stone that also must be sealed. It is a sedimentary rock composed of calcite and dolomite. Limestone is mainly fabricated with a honed finish and is used in the same applications as marble.

 SLATE – a metamorphic rock derived from sedimentary shale rock. It is popular because of its relatively low cost and ability to be resurfaced easily. It is most often used for pavers, flooring, fireplaces and countertops.

What do I bring with me on my first visit?

During your first visit, we suggest you bring the following with you (not required):

  • Pictures or Ideas from Websites or Magazines
  • Pictures of Your Space
  • Dimensions
  • Sample of Cabinet Finish (so we can help match)
  • An Open Mind
Will granite scratch?

Granite is by far the most durable and hardest stone, which is why granite is recommended for heavy traffic areas such as floors and kitchen countertops. It is not, however, invincible. Harsh abrasives such as sandpaper, diamonds and even another piece of granite can scratch the surface. If granite is damaged, it can be repaired on-site by a qualified fabricator.